RECALL RECORD — CLASS IRecall closedF-0216-2014/FDA enforcement

Flex, Maximum Flexibility, Item Number 21-601, Dietary Supplement, 90 Capsules Per Bottle

What you need to know

Class I
  • What happened

    Flex dietary supplement product is recalled because the finished label does not declare shark cartilage.

  • Health risk

    The product has a reasonable probability of causing serious adverse health consequences or death. A safety issue that does not fit the standard pathogen, allergen, chemical or quality categories.

  • Action required

    Stop taking the supplement. Check the lot and UPC codes below, then return it to the retailer or contact the manufacturer about a refund. Seek medical advice if you have concerns about exposure.

Recall closed · classified by the FDANationwide (US)More supplements

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Product identification

Source: FDA FOOD

Brand nameNew Algae Company
Recalling firmNew Algae CompanyKlamath Falls, OR, United States
UPC / barcodesNo UPC listed in the FDA enforcement record.
Lot / date codes
  • Lot EY1, manufacturing date of 8/2013. (product expires by August 2015)
Distribution area
Nationwide

Distributed nationwide.

United States

Quantity affected103 bottles (90 capsules per bottle)
Recall initiationFDA report date: November 27, 2013
FDA recall numberF-0216-2014

Beyond the headline

The recall, in context

New Algae Company initiated this supplements recall on October 23, 2013. The FDA enforcement report states: Flex dietary supplement product is recalled because the finished label does not declare shark cartilage. The FDA report lists distribution as: Distributed nationwide.

The FDA enforcement report describes the reason as: Flex dietary supplement product is recalled because the finished label does not declare shark cartilage.

Flex, Maximum Flexibility, Item Number 21-601, Dietary Supplement, 90 Capsules Per Bottle was made or distributed by New Algae Company in Klamath Falls, OR, United States. This page reflects FDA report F-0216-2014, dated November 27, 2013.

Why this is a Class I recall

Class I means the product has a reasonable probability of causing serious adverse health consequences or death. In this recall, a safety issue that does not fit the standard pathogen, allergen, chemical or quality categories.

FDA definition

The product has a reasonable probability of causing serious adverse health consequences or death.

What to do now

  1. 1

    Stop using it

    Do not eat, drink or take the affected product.

  2. 2

    Check the codes

    Compare the lot and date codes against the table above.

  3. 3

    Return or discard

    Contact the retailer or recalling firm about a refund, and dispose of the product safely.

Consumer safety guide

Product safety recall

Symptoms to watch for

The official enforcement report describes the specific risk. Follow the recall notice, check the product codes and do not use a product that may be affected.

Higher-risk groups

Children, pregnant people, older adults and people with weakened immune systems should take extra care when a product's safety is uncertain.

What to do now

  1. 1Stop using or eating the product and keep it away from children and pets.
  2. 2Check the UPC and lot/date codes on this page and follow the official recall notice for disposal or return.
  3. 3Seek medical advice if anyone develops severe or worrying symptoms after exposure.

Read the official source record for the specific hazard and instructions.

This is general consumer safety information, not medical advice or a diagnosis. Follow the official recall notice and contact a healthcare professional if you have concerns about exposure or symptoms.

Frequently asked

Questions about this recall

What is the Flex, Maximum Flexibility, Item Number 21-601, Dietary Supplement, 90 Capsules Per Bottle recall?

New Algae Company recalled Flex, Maximum Flexibility, Item Number 21-601, Dietary Supplement, 90 Capsules Per Bottle in an FDA Class I enforcement action reported as F-0216-2014. Flex dietary supplement product is recalled because the finished label does not declare shark cartilage.

What are the symptoms of Product safety recall exposure?

The official enforcement report describes the specific risk. Follow the recall notice, check the product codes and do not use a product that may be affected.

Who is most at risk from Product safety recall?

Children, pregnant people, older adults and people with weakened immune systems should take extra care when a product's safety is uncertain.

What should I do if I bought this product?

Stop taking the supplement. Check the lot and UPC codes below, then return it to the retailer or contact the manufacturer about a refund. Seek medical advice if you have concerns about exposure. Stop using or eating the product and keep it away from children and pets. Check the UPC and lot/date codes on this page and follow the official recall notice for disposal or return. Seek medical advice if anyone develops severe or worrying symptoms after exposure.

How do I get a refund from New Algae Company?

Contact the recalling company or the retailer where you purchased the product, quote the FDA recall number and ask about a refund or replacement. Keep the packaging, lot code and proof of purchase where possible. The FDA does not issue consumer refunds. Reference FDA recall F-0216-2014 and keep the packaging, lot code and proof of purchase if you have them.

Is the New Algae Company recall still active?

The FDA lists this recall as recall closed. It remains relevant if you still have the affected product or need to identify a historical recall.

Where can I verify this recall?

This page is normalized from the openFDA enforcement record F-0216-2014. You can verify it directly using the official source link on this page. VerifyRecall updates its index from public FDA enforcement data and does not replace advice from the FDA, the recalling firm or a healthcare professional.

Verify before you act.

VerifyRecall is independent and not affiliated with the FDA. Always confirm the latest status on the official source record.

Official source

Brand history

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Record last synced from official openFDA enforcement data on November 14, 2026. Source record: official FDA notice.