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RECALL RECORD — CLASS IIRecall closedF-2349-2012/FDA enforcement
Protica, INC·Dietary Supplements·Aug 17, 2012

Probalance Protein to Go(tm), Milk Chocolate Shake, Dietary Supplement, NET WT 2.5 FL Oz…

What you need to know

Class II

  • What happened

    Product not sufficiently acidified (equilibrium pH higher than 4.6), therefore it has the potential to be contaminated with Clostridium botulinum

  • Health risk

    The product may cause temporary or medically reversible health consequences, or the probability of serious harm is remote. Clostridium botulinum can produce a severe neurotoxin in improperly processed or stored food.

  • Action required

    Stop taking the supplement. Check the lot and UPC codes below, then return it to the retailer or contact the manufacturer about a refund. Seek medical advice if you have concerns about exposure.

Recall closed · classified by the FDANationwide (US)More supplements

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Match before you discard

Product identification

Source: FDA FOOD

Brand nameProtica, INC
Recalling firmProtica, INCWhitehall, PA, United States
UPC / barcodesNo UPC listed in the FDA enforcement record.
Lot / date codes
  • Lot numbers PP04024109A, PP04024109B, PP04024109C, PP04024109D, PP04024109E, PP04024109F, PP04024109G, PP04424113, PP04724115, PP08924121, PP10324131A, PP10324131B, PP11624134B, PP11624134C, PP11624134A, PP12424139, PP12924140, PP15924145B, and PP15924145A.
Distribution area
Nationwide

Nationwide distribution - product was distributed to direct accounts in AL, AZ, FL, IL, IN, KY, MN, MO, MS, NY OH, OK, RI, SC, TX and VA.

United States

Quantity affected233, 114 bottles
Recall initiationFDA report date: September 26, 2012
FDA recall numberF-2349-2012

Beyond the headline

The recall, in context

Protica, INC initiated this supplements recall on August 17, 2012. The FDA enforcement report states: Product not sufficiently acidified (equilibrium pH higher than 4.6), therefore it has the potential to be contaminated with Clostridium botulinum. The FDA report lists distribution as: Nationwide distribution - product was distributed to direct accounts in AL, AZ, FL, IL, IN, KY, MN, MO, MS, NY OH, OK, RI, SC, TX and VA.

The FDA enforcement report describes the reason as: Product not sufficiently acidified (equilibrium pH higher than 4.6), therefore it has the potential to be contaminated with Clostridium botulinum

Probalance Protein to Go(tm), Milk Chocolate Shake, Dietary Supplement, NET WT 2.5 FL Oz… was made or distributed by Protica, INC in Whitehall, PA, United States. This page reflects FDA report F-2349-2012, dated September 26, 2012.

Why this is a Class II recall

Class II means the product may cause temporary or medically reversible health consequences, or the probability of serious harm is remote. In this recall, clostridium botulinum can produce a severe neurotoxin in improperly processed or stored food.

FDA definition

The product may cause temporary or medically reversible health consequences, or the probability of serious harm is remote.

What to do now

  1. 1

    Stop using it

    Do not eat, drink or take the affected product.

  2. 2

    Check the codes

    Compare the lot and date codes against the table above.

  3. 3

    Return or discard

    Contact the retailer or recalling firm about a refund, and dispose of the product safely.

Consumer safety guide

Botulism

Symptoms to watch for

Possible blurred or double vision, drooping eyelids, slurred speech, difficulty swallowing, muscle weakness and breathing difficulty. Seek urgent medical care for these symptoms.

When symptoms may appear

Neurological symptoms typically begin 12 to 36 hours after exposure, but can appear sooner or later.

Higher-risk groups

Infants, older adults, pregnant people and people with weakened immune systems are especially vulnerable.

What to do now

  1. 1Do not taste, eat or use the affected product, even if it looks or smells normal.
  2. 2Seek urgent medical care immediately if anyone has neurological or breathing symptoms; do not wait for test results.
  3. 3Keep the product packaging and contact the recalling firm or retailer about a refund or safe disposal.

Botulism is a medical emergency. Contact emergency services for breathing or neurological symptoms.

This is general consumer safety information, not medical advice or a diagnosis. Follow the official recall notice and contact a healthcare professional if you have concerns about exposure or symptoms.

Frequently asked

Questions about this recall

What is the Probalance Protein to Go(tm), Milk Chocolate Shake, Dietary Supplement, NET WT 2.5 FL Oz… recall?

Protica, INC recalled Probalance Protein to Go(tm), Milk Chocolate Shake, Dietary Supplement, NET WT 2.5 FL Oz… in an FDA Class II enforcement action reported as F-2349-2012. Product not sufficiently acidified (equilibrium pH higher than 4.6), therefore it has the potential to be contaminated with Clostridium botulinum

What are the symptoms of Botulism exposure?

Possible blurred or double vision, drooping eyelids, slurred speech, difficulty swallowing, muscle weakness and breathing difficulty. Seek urgent medical care for these symptoms.

How quickly can Botulism symptoms appear?

Neurological symptoms typically begin 12 to 36 hours after exposure, but can appear sooner or later.

Who is most at risk from Botulism?

Infants, older adults, pregnant people and people with weakened immune systems are especially vulnerable.

What should I do if I bought this product?

Stop taking the supplement. Check the lot and UPC codes below, then return it to the retailer or contact the manufacturer about a refund. Seek medical advice if you have concerns about exposure. Do not taste, eat or use the affected product, even if it looks or smells normal. Seek urgent medical care immediately if anyone has neurological or breathing symptoms; do not wait for test results. Keep the product packaging and contact the recalling firm or retailer about a refund or safe disposal.

How do I get a refund from Protica, INC?

Contact the recalling company or the retailer where you purchased the product, quote the FDA recall number and ask about a refund or replacement. Keep the packaging, lot code and proof of purchase where possible. The FDA does not issue consumer refunds. Reference FDA recall F-2349-2012 and keep the packaging, lot code and proof of purchase if you have them.

Is the Protica, INC recall still active?

The FDA lists this recall as recall closed. It remains relevant if you still have the affected product or need to identify a historical recall.

Where can I verify this recall?

This page is normalized from the openFDA enforcement record F-2349-2012. You can verify it directly using the official source link on this page. VerifyRecall updates its index from public FDA enforcement data and does not replace advice from the FDA, the recalling firm or a healthcare professional.

Verify before you act.

VerifyRecall is independent and not affiliated with the FDA. Always confirm the latest status on the official source record.

Official source

Brand history

More recalls by Protica, INC

View brand
Class II·

Protica, INC

Probalance Protein to Go(tm), Caffeinated French Vanilla Latte, Dietary Supplement, NET WT 2.5…

Product not sufficiently acidified (equilibrium pH higher than 4.6), therefore it has the potential to be contaminated with Clostridium botulinum

Nationwide (US)Supplements
Class II·

Protica, INC

Protein Shots, Orange Sunshine Flavor, 2.9 FL OZ (Responsible Firm on Label: Body Choice…

Product not sufficiently acidified (equilibrium pH higher than 4.6), therefore it has the potential to be contaminated with Clostridium botulinum

Nationwide (US)Food

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Record last synced from official openFDA enforcement data on November 14, 2026. Source record: official FDA notice.