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RECALL RECORD — CLASS IIRecall closedF-1600-2024/FDA enforcement
Totally Cool, INC.·Food·Jun 13, 2024

Dolcezza Hot Cocoa Gelato 16 FL Oz/1 Pint

What you need to know

Class II

  • What happened

    Possible contamination with Listeria monocytogenes

  • Health risk

    The product may cause temporary or medically reversible health consequences, or the probability of serious harm is remote. A hardy bacteria that can grow at refrigerator temperatures and cause severe illness in vulnerable groups.

  • Action required

    Do not eat the product. Check the lot and UPC codes below, then discard it or return it to the retailer for a refund. If you have already eaten it, monitor for symptoms and seek medical care if they are severe or persistent.

Recall closed · classified by the FDANationwide (US)More food

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Match before you discard

Product identification

Source: FDA FOOD

Brand nameTotally Cool, INC.
Recalling firmTotally Cool, INC.Owings Mills, MD, United States
UPC / barcodes
8 57838 00661 0
Lot / date codes
  • All Best By Dates Between: 05/20/24 to 06/20/25 Plant Code: 24-65
Distribution area
Nationwide

Distributed nationwide.

United States

Quantity affected2174 cases
Recall initiationFDA report date: August 7, 2024
FDA recall numberF-1600-2024

Beyond the headline

The recall, in context

Totally Cool, INC. initiated this food recall on June 13, 2024. The FDA enforcement report states: Possible contamination with Listeria monocytogenes. The FDA report lists distribution as: Distributed nationwide.

The FDA enforcement report describes the reason as: Possible contamination with Listeria monocytogenes

Dolcezza Hot Cocoa Gelato 16 FL Oz/1 Pint was made or distributed by Totally Cool, INC. in Owings Mills, MD, United States. This page reflects FDA report F-1600-2024, dated August 7, 2024.

Why this is a Class II recall

Class II means the product may cause temporary or medically reversible health consequences, or the probability of serious harm is remote. In this recall, a hardy bacteria that can grow at refrigerator temperatures and cause severe illness in vulnerable groups.

FDA definition

The product may cause temporary or medically reversible health consequences, or the probability of serious harm is remote.

What to do now

  1. 1

    Stop using it

    Do not eat, drink or take the affected product.

  2. 2

    Check the codes

    Compare the UPC and lot code against the table above.

  3. 3

    Return or discard

    Contact the retailer or recalling firm about a refund, and dispose of the product safely.

Consumer safety guide

Listeria monocytogenes

Symptoms to watch for

Fever, muscle aches, nausea and diarrhea may occur. Severe infection can cause headache, stiff neck, confusion, loss of balance or convulsions.

When symptoms may appear

Symptoms can begin within a few days, but can take up to several weeks to appear.

Higher-risk groups

Pregnant people, newborns, adults over 65 and immunocompromised people are at the highest risk of severe illness.

What to do now

  1. 1Stop using or eating the affected product and keep it away from children and pets.
  2. 2Match the product against the UPC and lot/date codes on this page, then dispose of it safely or return it to the retailer.
  3. 3If you have already been exposed and develop severe or worsening symptoms, seek medical advice promptly.

General guidance based on CDC and FDA consumer information.

This is general consumer safety information, not medical advice or a diagnosis. Follow the official recall notice and contact a healthcare professional if you have concerns about exposure or symptoms.

Frequently asked

Questions about this recall

What is the Dolcezza Hot Cocoa Gelato 16 FL Oz/1 Pint recall?

Totally Cool, INC. recalled Dolcezza Hot Cocoa Gelato 16 FL Oz/1 Pint in an FDA Class II enforcement action reported as F-1600-2024. Possible contamination with Listeria monocytogenes

What should I do if I bought this product?

Do not eat the product. Check the lot and UPC codes below, then discard it or return it to the retailer for a refund. If you have already eaten it, monitor for symptoms and seek medical care if they are severe or persistent. Stop using or eating the affected product and keep it away from children and pets. Match the product against the UPC and lot/date codes on this page, then dispose of it safely or return it to the retailer. If you have already been exposed and develop severe or worsening symptoms, seek medical advice promptly.

Is the Totally Cool, INC. recall still active?

The FDA lists this recall as recall closed. It remains relevant if you still have the affected product or need to identify a historical recall.

Where can I verify this recall?

This page is normalized from the openFDA enforcement record F-1600-2024. You can verify it directly using the official source link on this page. VerifyRecall updates its index from public FDA enforcement data and does not replace advice from the FDA, the recalling firm or a healthcare professional.

Verify before you act.

VerifyRecall is independent and not affiliated with the FDA. Always confirm the latest status on the official source record.

Official source

Brand history

More recalls by Totally Cool, INC.

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Record last synced from official openFDA enforcement data on November 14, 2026. Source record: official FDA notice.